• We only accept payments via PayPal for all purchases. The payment is expected within 3 days after the order.
• We always check the products before sending any products to the customer. If we found that the product is damaged prior to shipping, we will inform you and provide you a full 100% refund within 2 business days.
• We provide FREE shipping & handling on over 75% of the catalog from our warehouses and suppliers from all over the world.
• It takes around 1-10 business days for the product to reach your destination. Estimates by eBay FAST N FREE should not taken for granted as they are generally inaccurate and misleading as reported by our previous customers.
• If the product doesn’t reach your destination within the time limit, please allow an additional 1-2 business day in case of postal delays and/or possible technical issues.
• If it takes any longer than that, please contact us by using the Contact Seller menu, and choose “I have a question about using my item or I want to send the seller a message. or Other” as the topic to avoid inadvertently opening a case. This will allow us to resolve your issues in a timely manner.

A) General Return Information

If you do not satisfy our products and would like to return your items, please kindly contact us through eBay message and choose the topic as I have a question about using my item or I want to send the seller a message or Other We will send the return shipping label and the tracking number to your email address and the return address confirmation to your eBay message. The location of the warehouse responsible for the return will be determined by the fulfillment service department. The full refund will be issued, once the item arrives back at our warehouse and we can confirm from the tracking number that the item has been delivered. Please return the item within 30 days to complete the return process.

B) Return Shipping Costs

We will be responsible for return shipping costs (if any) if the product arrives damaged or there are any errors in the shipping. For any other reasons, for example change of mind, mistaken purchases, or buyers remorse, you may be responsible for partial or full return shipping fee. Restocking fees may also apply at our discretion.

C) Return *Locations

Please be informed that we have warehouses and certified suppliers in United State and our products are being stored and fulfilled by third party warehouses and manufacturers (also known as third party fulfillment or product sourcing). Hence, the most suitable return location will be determined by third party warehouses or manufacturers depending on your location and product types. Please note that the return shipping location may differ from the return address stored on eBay. Please refer to the return instructions and follow them accordingly to ensure successful return processes.

Customers Feedback

We kindly ask our valued customers to send us a positive feedback. We strive to offer you the 5-star products with the best prices and in order to maintain that the positive rating is a very important factor. Positive feedback will be left for successful transaction. Thank you so much for your kindness.

Please do not leave a negative/neutral feedback with low star rating casually (1 2 or 3-star ratings) or open the case. If you are not satisfied in any regard please contact us first before you take any action. We will try our best to resolve any problem for you.