NEW Relay Click Connect Jogging Stroller Infa…

• Our warehouses are located around the United States which ensures that you receive your items in the most timely fashion.
• Free shipping is available within the lower 48 US States
• We do not ship to PO/APO Boxes, Hawaii or Alaska
• Where possible, we participate in eBay’s Global Shipping Program. Please check each individual listing for details. If the item does not qualify for the Global Shipping Program (due to size or weight restrictions), then it will state that in the shipping section above.
• We have a processing time of 3 business days.
• Where possible, your item will arrive within 10 days (items usually arrive earlier), if there is a delay in the delivery of your item, we will inform you of an expected delivery date.
• Please provide a valid contact number for any delivery issues
• With free shipping, we cannot guarantee a tracking number. However, around 98% of our orders do have a tracking number.

• Our returns policy is located on each listing and may vary. Please ensure you read the returns policy for the item before purchasing.
• You can return your items within 14 days from the date of delivery.
• Any returns will incur a 20% restocking fee.
• The buyer is responsible for the cost of return shipping.

Cancellations

• Please select your items carefully as cancellations may incur a 20% restocking fee.
• Purchases will only be processed 3 hours after payment, if you wish to cancel, please cancel within the 3 hours of payment.
• Cancellations are not guaranteed as the item may have already been shipped out during the day. Tracking information is uploaded once a day to ensure efficiency.
• We can only confirm cancellation within 24-48 hours after the request. Once it has been confirmed, a full refund will be issued.

• After successfully paying for an item, we automatically leave positive feedback.
• Your satisfaction is our top priority, please contact us if you have any issues with your purchase.
• Check out our excellent feedback below!

• Please select your items carefully as we are unable to provide any returns due to the shipping costs.
• All shipping to international locations will be processed through eBay’s Global Shipping Program.
• If your item is faulty, please contact us directly and we can discuss your options.
• If you are purchasing an electrical item, please be aware that some items may not suit your country’s voltage. You may require a transformer to operate the item. The Secret Gem Shop are not responsible for the purchase of a transformer, nor are we responsible for any damages caused by not using a transformer.
• We are more than happy to assist you prior to your purchase, just send us a message and we will help you out to the best of our ability.

We are a national clearinghouse for various major retailers in the United States. We use several different suppliers as our shipping partners to provide our customers with fast service and excellent value!